WHO ARE WE

The virtual store www.klintensiv.com is the property of SC Klintensiv SRL, headquartered in Bragadiru, Ilfov, Alexandriei street, no. 544, registered with the Trade Registry under no. J23 / 3025/2011, having unique registration code CUI RO 29359178, hereinafter referred to as the Company.

DEFINITIONS

Site – an area of a vendor-owned computer system for the purpose of processing, storing or transferring data, containing all the information that can be accessed, viewed, or otherwise accessed by using a numeric device.

Distance contract – the contract for the supply of goods or services concluded between a trader and a customer, within a sales system organized by the trader, which uses exclusively, before and at the conclusion of this contract, one or more remote communication techniques.

Client – the natural or legal person who buys the products or services of the Seller / Merchant.

User – the natural or legal person who has or obtains access to the content of the site, by means of electronic communication or under an user agreement between www.klintensiv.com and him/her.

Service – e-commerce service conducted exclusively on publicly available portions of the site, in order to allow the customer to contract products using exclusively electronic means, including other means of remote communication (telephone) used for processing, storing or transmitting information.

Newsletter – periodic information, exclusively electronic, regarding the products, services and / or promotions carried out by the Seller / Trader in a certain period, without any commitment on the part of the user.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the Site, are the sole property of SC Klintensiv SRL.

The Customer / Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, bind, expose, include any Content in any context other than the intended original except with the express written consent of SC Klintensiv SRL.

Customer / Buyer may only copy, transfer and / or use the Content for personal or non-commercial purposes only if they do not conflict with the provisions of the Document.

No Content sent to the Customer or Buyer by any means of communication (electronic, telephone, etc.) or acquired by accessing, visiting and / or viewing does not constitute a contractual obligation from SC Klintensiv SRL and / or the employee / prepus SC Klintensiv SRL that mediated the transfer of Content, if any, to that content.

Any use of the Content is forbidden for any purpose other than those expressly permitted in this Document or the use consent accompanying it, if it exists.

PROCESSING OF PERSONAL DATA

Our shop is registered with the Personal Data Processing Register under no. 2477 / 2107.

By registering as a user of www.klintensiv.com, we will request a series of personal data such as your first and last name, email address, and other personal information that will allow you to identify yourself as a user. Also, in order to subscribe to the newsletter or alerts www.klintensiv.com, you will need to provide us with a valid email address and other data related to you.

The purpose of data collection is to inform users / clients about the status of their account on www.klintensiv.com, to inform users / clients about the evolution and status of orders, the evaluation of products and services offered, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and sales monitoring and consumer behavior.

The operator undertakes that the data collected be used only in accordance with the stated purposes and not to make public, sell, rent, license, transfer, etc. database containing information regarding the personal or special data of the user of any third party not involved in the fulfillment of the stated purposes.

SC KLINTENSIV SRL is not responsible for errors that may endanger the security of the server on which the database containing this data is hosted.

By filling in your data in the account and / or Order creation form, you declare that you unconditionally accept that your personal data be included in the database of www.klintensiv.com and be used for the purposes described above.

More details about the protection of personal data are available free of charge at http://www.dataprotection.ro/.

By enrolling in Klintensiv programs you express your consent to receive offers, promotional materials and personalized information on the company’s products, services and offers.

Pursuant to article 6 par. 1 letter a) of the General Regulation on data protection (GDPR), with your consent, we will process those personal data used for registration in the program (email, name, surname, phone), in order to send offers / promotional materials / information .

You have the option to withdraw your consent at any time regarding the receipt of offers / promotional materials / information by unsubscribing. You can find the link to unsubscribe at the end of each offer.

COOKIES

Cookies are small text files used by websites to identify their visitors. Cookies are not programs that can interfere with the user’s system and can not damage them. The cookies at www.klintensiv.com do not contain any personal data about you, but it helps SC Klintensiv SRL, giving it an indicator in page access analysis. This makes the home page even better suited to your needs.

Of course, you always have the ability to delete your cookies through your browser.

BUYING PROCESS

In order to buy and go into the possession of the products offered for sale on www.klintensiv.com it is necessary to go through the following steps:

  • identification and choice of products
  • your registration as a user of www.klintensiv.com (not required). Customer is solely responsible for maintaining the confidentiality and security of his or her account
  • placing the order in the agreement with the terms and conditions of use

By issuing an electronic or telephone order, you agree with the form of communication (by phone or e-mail) through which the Site carries out its operations.

PRICES

Except where otherwise stated, product prices displayed on www.klintensiv.com final purchase price is not included in shipping fees, unless that says different. Prices include VAT and are expressed in RON per product.

The transport value is estimated in the ordering process.

Deliveries will be within 1-3 business days.

RETURNING PRODUCTS

If a customer wants to return a product, the customer is required to let the online shop www.klintensiv.com know before by email at: [email protected] within maximum 14 days after receiving the products and / or the services.

The customer has the right to withdraw from the contract, without giving any reasons, within 14 days, according to O.U.G. no. 34/2014. The withdrawal period expires after 14 days from the day on which the Customer or a third party other than the carrier indicated by the Customer becomes physically in possession of the product.

When returning products, they must be returned in the same condition they were delivered (in original packaging with all documents which accompanied them) no later than 14 days from the date the Customer has notified www.klintensiv.com about the intention to withdraw from the contract. By opening the individual packages in which the ordered products are delivered means that you agree to these terms of use and that the products are the ones ordered and meet your requirements, and these products cannot be returned. We return the value of the product within 14 days from the written termination of the contract. www.klintensiv.com may postpone reimbursement until it receives the products back.

FRAUD

Unauthorized attempts to access the site, including but not limited to attempting to access another user’s personal data, modify the content of the site, or affect the performance of the server it runs will be considered attempts to site fraud and will be reported to the competent authorities, triggering criminal investigation against the one or those who have attempted to do so.

COMMUNICATION

Opinions or comments containing insults or inappropriate language will be excluded from the site or ignored. The seller has the freedom to manage the information received without having to bring justifications for it.

CONTACT

www.klintensiv.com publishes on the Site the complete and correct identification and contact data of its client or user. Users or Clients can contact SC KLINTESNIV SRL by using the form or contact information (phone, email address, fax) presented on the Site.

DISPUTES

Any conflict between SC KLINTENSIV SRL and another party is subject to an amicable settlement. If a common point is not reached by this method, the competence belongs to the Romanian courts.

TERMINATION

SC KLINTENSIV SRL reserves the right to cease the activity of the site without any prior notice.

COPYRIGHT AND USE OF THE CONTENT

This site is protected by copyright. All trademarks, service marks, trade names, graphics, products, postings, product descriptions, videos are the property of www.klintensiv.com, protected by applicable laws.

Any modification or reproduction of the content is strictly forbidden and it cannot be copied or used in any other way without the prior permission of SC KLINTENSIV SRL Partial reproduction of content is allowed, with source reference.

MAJOR FORCE

www.klintensiv.com, affiliates and / or in general the suppliers of products or services cannot be held responsible for any delay or error resulting directly or indirectly from causes that do not depend on the will of the online store. This exemption includes, but is not limited to:

  • technical equipment malfunctions,
  • lack of internet connection,
  • failure of telephone connections,
  • computer viruses,
  • unauthorized access to the systems www.klintensiv.com,
  • operating errors,
  • as well as the cases of major force stipulated by the Romanian legislation in force.
ADVERTISING

www.klintensiv.com may display, in its pages, advertisements for the products in its offer as well as for products or services belonging to third parties.

By using www.klintensiv.com and by accepting its Terms and Conditions of Use and the Privacy Policy, you directly express your acceptance to be the recipient of these commercial communications.